Pricing

What it costs

One setup fee, one monthly, no per-minute surprises on the invoice. Every plan is month-to-month — no contract.

Answer

$297/mo

$497 one-time setup

One truck, one line. You just need the phone answered.

  • 24/7 AI answering on one number
  • Restoration intake & triage script
  • Missed-call text back
  • Call transcripts + daily email summary
  • 500 minutes/mo included
  • Email support
Book a call

Dispatch

Custom

Scoped per build

Multi-location or franchise. Multiple lines, brands, and rotations.

  • Everything in Answer + Book
  • Multiple numbers, brands & territories
  • Insurance-carrier workflow & claim capture
  • Custom integrations and reporting
  • Named contact, quarterly tuning
  • Volume minute pricing
Talk to us
  • Month-to-month, cancel anytime
  • You own your phone number and your data
  • No per-seat pricing
  • Setup and tuning by a human, not a self-serve wizard

Prices in USD. Usage beyond the included minutes is billed at cost plus nothing on the Growth plan and up.

What drives the price

Two things: how many numbers we're answering, and how deep the integration goes. Answering one line with a triage script is a one-week build. Answering four brands across three territories, writing into ServiceTitan, and running an on-call rotation with carrier-specific claim capture is not. Minutes matter less than people expect — a restoration intake call runs three to five minutes, so a company taking twenty calls a day sits comfortably inside the Answer + Book allowance.

What we don't charge for

  • Per seat, per user, or per "workspace"
  • The first month's tuning — that's part of the build, not an upsell
  • Getting your data out if you leave
  • A cancellation fee, because there's no contract to cancel

Comparing us to what you're doing now

How the options compare on coverage, intake depth and cost behaviour
OptionAnswers at 2amRuns restoration intakeBooks the jobCost behaviour
VoicemailNoNoNoFree, and the most expensive option you have
Your cell phoneSometimesYes, if you're awakeYesPaid in your sleep
Answering serviceUsually, with a queueNo — takes a messageRarelyPer call or per minute, rises with success
Phone-only AI receptionistYesGeneric scriptSometimesCheap monthly, phone channel only
Cornerstone Voice StudioYes, no queueYes — source, category, carrierYes, into your CRMFlat monthly, all channels

Pricing questions

Is there a contract or a minimum term?

No. Month to month on every plan. Cancel with written notice before your next billing date. There's no cancellation fee, because there's no contract to break.

What happens if I go over the included minutes?

Overage is billed at the rate on your order form, and we tell you when you're trending over rather than surprising you on the invoice. For scale: a restoration intake call runs three to five minutes, so twenty calls a day sits comfortably inside the Answer + Book allowance.

Why is there a setup fee?

Because the build is real work — your knowledge base, your intake script, your escalation rules, your CRM wiring, and testing against real scenarios before it takes a live call. A self-serve wizard with no setup fee hands you a generic agent and lets you discover the gaps on live customers.

Is the setup fee refundable?

Within 14 days of launch, yes, if we can't get the service working on your line. That's a technical failure on our side and you shouldn't pay for it.

Do you charge per user or per seat?

No. Price depends on how many phone numbers we answer and how deep the integrations go. How many people look at the results doesn't change our cost, so it doesn't change yours.

What does the 30-day arrangement actually mean?

We measure your baseline before launch — how many calls were reaching voicemail. If, in the first 30 days after launch, the service isn't answering calls that were previously going to voicemail, you don't pay the monthly for that period. It's read off your call log, not off our judgment.

Everything else we get asked

Want to schedule a time to talk?

Twenty minutes. We'll show you what your line does today and what it does after. If it isn't worth it, we'll tell you and you're out twenty minutes.

Our AI answers 24/7/365. Humans: Mon–Fri, 8am–6pm PT.